This privacy policy was updated on July 29, 2024.
GoWoo (also referred to as "we," "this platform," or "our") respects the privacy of our users ("users," "you," or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our mobile application (referred to as the "application"). Please read this policy carefully to understand our policies and practices regarding the collection, processing, and storage of your information. If you do not agree with our policies and practices, you may choose not to use our application.
This platform will strictly adhere to the purposes, scope, content, and methods as specified in this Privacy Policy when collecting, using, disclosing, sharing, providing, storing, or deleting your personal information. We will also implement appropriate security measures in accordance with industry standards to protect your personal information. You can contact us by sending an email to [email protected] or through our customer service for any inquiries or concerns regarding your personal information.
We reserve the right to modify this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You should regularly review this Privacy Policy to stay informed about updates.
This Privacy Policy does not apply to third-party online/mobile stores where you make payments, including any virtual items within games, which may also collect and use data about you. We are not responsible for any data collected by such third parties.
You represent and warrant that you have the legal capacity to act and that all actions related to reading and agreeing to this policy are independently completed by you.
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person individually or in combination with other information, or reflect the specific activities of a natural person. This platform will only collect and use your personal information for the following purposes as described in this policy.
Our services may allow you to create, upload, or share content such as text, images, audio, your personal profile information (such as your avatar name and appearance), or other content you create while playing our games or using our services. When you use various service features, this platform collects and uses your personal information as follows:
Users acknowledge and agree that when they log in through Facebook, Google, Apple accounts, etc., they authorize this platform to collect personal information from these accounts, including nicknames and avatars. If you need to upload a photo as an avatar, you will need to grant this platform permission to access your photos. If you do not agree to this authorization, it will not affect the use of other service functions but may prevent you from uploading a photo as an avatar.
To complete the user's personal profile, after the user's initial registration or login, this platform will require the user to fill in information such as their name, region settings, phone number, or email address.
You can use login services ("social login") to log in to our services, such as Facebook Connect, Apple Account, or Google Account providers. These third-party social login platforms will verify your identity and provide you with options to share certain personal information with us, such as your name or email address, to pre-fill our registration forms. Social login platforms like Facebook Connect allow you to choose to post your activity information on your social login platform's profile page so that you can share it with others in your online network. We may collect and record information through relevant social login platforms in accordance with the policies and terms of the respective social login platforms. When you link your user account to a social login platform, the information we collect may include: (1) your name, (2) your social login user identification number and/or username, (3) region settings, city, state, and country, (4) gender, (5) date of birth, (6) email address, (7) profile picture or its URL, and (8) social login user identification numbers for friends who are also connected to this platform.
When you interact with our service or use our service, we automatically collect certain information about your device and how you use our service. This may include information about your device, browser type and language, IP address, device ID, hardware and software information, advertising ID, game data, standard server log information, connections and interactions with other users, and our purchase history and social media data (if you have linked your account and shared permissions). We (or third parties working with us) use standard tracking technologies such as log files, software development kits (SDKs), and web beacons to do this. Additionally, we or our partners may also use tracking technologies and advertising to provide you with personalized ads within our service.
Like most mobile applications, we use mobile analytics tools to collect certain information about how you use our mobile application, as well as details about your device and service to better understand the functionality of our service and optimize it for your device and application. These tools may record information such as the frequency of your app or game usage, usage of features, gameplay and usage statistics, events occurring in the application or game, aggregated usage and performance data, and where the application or game was downloaded from (i.e., which app store), among other information.
We do not link the information we store in analytics software to any personally identifiable information you may provide within the mobile application.
To ensure the security of your personal account usage, this platform will access the following permissions throughout the entire process from when you download this app to when you uninstall it:
To record critical system logs during your use of this platform and generate cache data that speeds up access to images, videos, and more, this platform will access your permission to write to and read from external storage. In most cases, the external storage refers to your phone's SD card. If you change your external storage, this platform will use your authorization to write to and read from the new external storage.
You must agree to the above access permission for writing to and reading from external storage in order to register, log in, and use this platform. Otherwise, you will not be able to register, log in, or use this platform.
The information you provided above will continue to be authorized for use by this platform during your use of the service. When you log out of your account, we will cease using and delete the above information.
This platform will seek your consent in advance when using information for purposes other than those specified in this policy or when using information collected for specific purposes for other purposes.
This platform uses automatic data collection tools during the entire process from downloading the app to uninstalling it to improve its services and understand user behavior. These tools collect certain information about your device and how you interact with the platform. Here's how these tools are used:
Used for collecting information about how you use the service, your computer or device, and the operation of our service to help this platform understand user habits and areas of dissatisfaction, providing the basis for improving the platform's service.
Types of personal information collected: Device information, network information.
Privacy policy link:https://policies.google.com/privacy
Used for monitoring the operation status of our service and collecting application crash information.
Types of personal information collected: https://policies.google.com/privacy
These SDKs are used for various purposes, including login functionality, analytics, and monitoring service performance. Please refer to the provided privacy policy links for more information about how each SDK handles your personal information.
This platform shares, transfers, and publicly discloses your personal information under specific circumstances as outlined below:
1 With your explicit consent: This platform may share your personal information with other parties if you have given your explicit consent.
2 Legal requirements: The platform may share your personal information with external parties when required by law, regulations, or mandatory governmental requests.
3 With authorized partners: Certain services provided by the platform may be offered by authorized partners. In such cases, the platform may share some of your personal information with these partners to provide better customer service and user experiences. These partners are required to use the shared personal information only for the specified purposes and are bound by strict confidentiality agreements.
The platform shares personal information for legitimate, lawful, necessary, specific, and explicit purposes, and only shares information that is necessary to provide the services. Strict confidentiality agreements are signed with companies, organizations, and individuals with whom personal information is shared, ensuring that they handle personal information in accordance with the platform's instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
The platform does not transfer your personal information to any company, organization, or individual except in the following cases:
1 With your explicit consent: The platform may transfer your personal information to other parties if you have given your explicit consent.
2 In the event of mergers, divisions, acquisitions, or bankruptcy liquidation: If personal information transfer is involved in such circumstances, the platform will require the newly holding your personal information to continue to be bound by this Privacy Policy. Otherwise, the platform will request that the company or organization seek your authorization and consent again.
1 User Information within the platform: Users acknowledge and agree that the platform may publicly display nicknames, avatars, and other related personal information provided within the platform. Other users can view this information.
2 User Interaction Information: Users acknowledge and agree that users can view nicknames, avatars, IDs, visitor numbers, levels, and other user-related information.
3 Exceptions to non-public disclosure: The platform ensures that it does not publicly disclose or provide users' registration information and non-public content involved in using the platform's services to third parties. Exceptions include:
Obtaining the user's explicit authorization in advance.
Complying with legal requirements and regulations.
Responding to requests from government departments and judicial authorities in accordance with the law.
Protecting the interests of the public.
Protecting the legitimate rights and interests of the platform.
Resolving disputes arising from platform services.
Required for providing services under the platform.
Please note that while the platform takes steps to protect your privacy, information shared or disclosed within the platform may be visible to other users.
This platform has implemented security measures that adhere to industry standards to protect the personal information you provide, preventing unauthorized access, disclosure, use, modification, damage, or loss of data. We take all reasonable measures to safeguard your personal information. For example, when exchanging data between your browser and this platform (such as credit card information), it is protected by SSL encryption. We use encryption technology to ensure data confidentiality. Trusted protection mechanisms are employed to prevent data from malicious attacks. Access control mechanisms are deployed to ensure that only authorized personnel can access personal information. Additionally, we conduct security and privacy protection training programs to enhance employee awareness of the importance of protecting personal information.
This platform has registered for Internet information services in accordance with relevant laws and regulations.
Data security capabilities of this platform: This platform has established network security technology safeguards, network information security management systems, and user information management systems. A dedicated team is responsible for collecting, using, storing, and deleting personal information. Various technical protection measures are in place, such as requiring identity authentication and access authorization control for all remote access, using at least a username/password combination, and requiring VPN connections with encryption and verification for remote access via the Internet.
This platform takes all reasonable measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period necessary to achieve the purposes described in this policy, unless an extension of the retention period is required by law.
The internet is not an entirely secure environment, and methods of communication such as email, instant messaging, and interactions with other users are not encrypted. This platform strongly advises against sending personal information through such means. Please use complex passwords to assist us in ensuring the security of your account.
The internet environment is not entirely secure, and this platform will do its best to ensure the security of any information you send to us. In the event that information is accessed, disclosed, tampered with, or destroyed without authorization due to this platform's fault, resulting in damage to your lawful rights and interests, this platform will assume corresponding legal responsibilities. However, considering the uncertainty of the internet, this platform will not be held liable for information or damage to your lawful rights and interests caused by force majeure factors such as basic network services, electricity, servers, computer viruses, hacker attacks, policies, government administrative orders, natural disasters, social disturbances, etc. Nevertheless, this platform will promptly notify you of the relevant situation and take measures to minimize the impact on you.
In the event of a personal information security incident, this platform will, in accordance with legal and regulatory requirements, promptly inform you of the basic details and potential impacts of the security incident, the measures already taken or to be taken, advice on how to prevent and reduce risks, and remedies for you. This platform will notify you of the incident through email, letters, phone calls, push notifications, and other means. In cases where it is difficult to inform each individual whose personal information is affected, this platform will adopt reasonable and effective methods to make public announcements. Additionally, this platform will proactively report the handling of personal information security incidents to regulatory authorities as required.
In accordance with the relevant laws, regulations, standards of your jurisdiction, as well as common practices in other countries and regions, this platform ensures that you have the following rights regarding your personal information:
During the existence of your account, you have the right to access your personal information, except as otherwise provided by laws and regulations. If you wish to exercise your data access rights, you can do so by logging in and clicking on your account information for self-access. If you wish to access or edit your personal profile information, change your password, add security information, or close your account, you can perform such operations through the "My" - "Basic Information" section, or similar sections that may have different names due to product updates (if there are significant changes to the paths, separate announcements will be made). If you are unable to access this personal information through the provided links, you can contact online customer service at any time, and this platform will respond to your access request within 15 working days.
If you discover errors in how this platform processes your personal information or if your personal information needs to be corrected due to changes, you can submit a correction request through the methods listed in the "Access to Your Personal Information" section. If you are unable to correct this personal information through the provided links, you can contact online customer service at any time, and this platform will respond to your correction request within 15 working days.
You may request the deletion of your personal information from this platform under the following circumstances:
If this platform's handling of personal information violates laws and regulations.
If this platform collects and uses your personal information without obtaining your consent.
If this platform's handling of personal information violates your agreement.
If you no longer use this platform's services and need to deactivate your account.
If this platform no longer provides services to you due to policy or operational needs.
In the above situations, this platform will delete your personal information in accordance with the law and will also notify the companies, organizations, or individuals who have obtained your personal information from this platform to promptly delete it, unless otherwise provided by laws and regulations or unless these companies, organizations, or individuals have obtained your separate authorization.
You acknowledge and agree that after the deletion of personal information, this platform may not immediately remove the corresponding information from backup systems but will delete this information when backups are updated.
The geographical location of user personal information storage is in the North American region. The storage period for user information is from the date of information acquisition until the date of deletion. After the storage period expires, this platform will delete user information to ensure the security of user information.
However, you should be aware that in the following circumstances, if the situations described above for deleting information have not been fully resolved or eliminated after the storage period has expired, the relevant user information will be retained until the situations are resolved or eliminated:
If there are disputes related to the use of this platform's services by the user.
If deleting personal information would result in loss to the user, this platform, or third-party legal rights and interests.
If requested by administrative or judicial authorities for investigation and enforcement in accordance with the law.
If required by other laws, regulations, or normative documents.
Given that this platform's services have social features, to protect the legitimate rights and interests of users, if this platform finds that there is malicious use, false information, misleading content, or invalid information in your account's personal information, this platform has the right to proactively delete the relevant personal information. If you have objections to this, you can contact online customer service and provide relevant evidence to raise objections. If the objections are valid upon review, this platform will restore the corresponding personal information.
As stated in this policy, you agree to the relevant authorizations described in this policy to provide complete services.
You can revoke your authorization at any time. To revoke your authorization, please contact online customer service. This platform will review and respond within 10 working days.
After revoking your authorization, this platform will cease operations related to the corresponding authorization. Operations that were legally and effectively conducted under the original authorization will remain valid.
You should understand and agree that revoking authorization may result in the partial or complete inability to use certain services or features related to that authorization. In such cases, it is not considered a breach of contract by this platform, and this platform is not legally responsible. If you need to reauthorize, please contact online customer service. This platform will activate the relevant service features for you within 10 working days.
You can request to deactivate your registered account at any time by clicking on the "My" section of this platform or by contacting online customer service for account deactivation.
After deactivating your account, this platform will stop providing services to you and delete your personal information. However, your account may not be deactivated or your personal information deleted in the following situations:
When there are disputes related to the use of this platform's services by the user.
When deleting personal information would cause harm to the user, this platform, or third-party legal interests.
When administrative or judicial authorities investigate and take mandatory measures in accordance with the law.
Other situations stipulated by laws, regulations, or normative documents.
This platform is not intended for use by users under the age of 13 (or the applicable legal age in your jurisdiction). Individuals under the age of 13 are not permitted to provide any personal information to this platform. We do not knowingly collect any personal information from individuals under the age of 13. We will delete any personal information collected or received from individuals under the age of 13 without parental consent. If you believe that we may have any information from or about individuals under the age of 13, please contact us directly via customer service or email, and we will promptly delete such information.
This privacy policy may change, and without your explicit consent, this platform will not arbitrarily reduce or limit the rights you should enjoy according to this privacy policy. In the event of significant changes to this privacy policy or its termination, users will be notified separately through pop-ups or in-platform notifications. Users will also be required to read and agree to the updated terms. If a user disagrees with such changes, they may choose to discontinue using this platform's services.
Significant changes referred to in this policy include, but are not limited to:
1 Significant changes in this platform's service model, such as changes in the purpose of processing personal information, types of personal information processed, or the way personal information is used.
2 Significant changes in this platform's ownership structure, organizational structure, or other factors that may affect user authorization and security of personal information, such as business adjustments, division, mergers, or changes in ownership.
3 Significant changes in the primary entities with whom personal information is shared, transferred, or publicly disclosed.
4 Significant changes in your rights and the methods by which you can exercise them regarding the processing of personal information.
5 Changes in the department responsible for personal information security, contact information, or complaint channels.
6 When the personal information security impact assessment report indicates a high risk.
This platform will also archive previous versions of this policy for your reference.
If you have any questions, comments, or suggestions regarding this privacy policy, please contact this platform through online customer service.
This platform has established a dedicated team for personal information protection. If you have any questions or requests regarding personal information, you can contact online customer service. After receiving the relevant information, online customer service will relay it to the personal information protection team, which will provide answers to your questions and address your requests.
In general, this platform will respond within 15 working days after receiving your questions or requests. If you are not satisfied with this platform's response, especially in cases where this platform's handling of personal information has harmed your legitimate rights and interests, you can also contact us via email at [email protected].
Once users click to agree to this privacy policy, it signifies their acceptance of the related restrictions or authorizations. Please consider this carefully before clicking to agree.